If you have problems, work through the following in order: 1. The upload function built into Freeway is very reliable and, although we receive some reported problems in Software Support, it is rarely a Freeway issue at all. This article offers a step-by-step guide to troubleshooting any upload problems you might experience. However, there may be the odd occasion when the upload doesn't start or it stalls before completion. This article is also available for viewing online at //Uploading Issues - A Troubleshooting Guide (FTP)įor the majority of the time, uploading your site to the web is as simple as going to File>Upload, entering the server name, directory (if used), user name and password and clicking OK. If you find any issues using Cyberduck please feel free to contact us on live chat or via the ticket system.Print Article - Uploading Issues - A Troubleshooting Guide (FTP) Now you know how to access your server files using Cyberduck!

On that page you'll be able to see the FTP Credentials, that you must use on Cyberduck.Ĭopy those credentials from Multicraft, open Cyberduck, click on Open Connection and paste them into the appropriate fields.

You can use the article Getting Started! - Accessing your Server Control Panel to access your server control panel.Ĭlick on Files and then click on FTP File Access. To connect to your server you just need to: NOTE: For more information or for finding the paid version please visit the official page of Cyberduck here.Īfter installing Cyberduck, you will need to connect it to your server to be able to upload or download files. Install it into your PC by double-clicking on the file you downloaded. 🦆 Downloading and Installing Cyberduck 🦆įirst you will need to download and install Cyberduck on your PC by following the next steps:Ĭlick here and download the version of Cyberduck you need. Here is our guide for using WinSCP and here is our guide for using FileZilla.Ĭyberduck has versions for Windows and MAC.

Please note that if you have any issues using Cyberduck you can try WinSCP or FileZilla as an alternative. This guide will help you with how to connect to your server using Cyberduck.

Cyberduck is an FTP connection software that has been growing in recent years.

Ftp cyberduck issues